The Rate Tart

<< back

Have you been charged a penalty fee by a credit card company within the last six years (or five years in Scotland)? If so, you can get your money back.

So what can be reclaimed? Fees for paying late or exceeding your credit limit can be reclaimed. If you've done this a lot over the years, you may be able to get a tidy sum back.

There has been some confusion about this being on hold. Whilst its true that there is a test case pending for bank charges at the moment, this doesn't effect credit cards.

Equally, it has been suggested that credit card companies have been forced to reduce their charges already. This followed a judgement by the Office of Fair Trading in April 2006 that said penalty fees above £12 for credit cards were unfair. Since most credit card companies were charging £35, they lowered their fees.

This opens up an argument in your favour if you want to reclaim charges. It means you can claim that any fees before the reduction were unfair, and so asking for the difference between the £35 you were charged and the £12 back is straightforward.

Don't be put off because you think this is a difficult process: in most cases it involves writing a couple of letters. Check our TheRateTart guide to reclaiming credit card charges, and the sample letters there to find out how.

Even if the banks say no, you don't need to go to Court. You can appeal to the Ombudsman who can decide on these matters for you. Best of all, its free.